At pk vip, your personal data is treated with the same care we give to your gaming experience. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a data subject under Philippine law.
Six core privacy commitments that define how pk vip handles your personal information — built around the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
pk vip operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. Your data rights as a Filipino data subject are recognized and upheld on this platform at all times.
All data transmitted between your device and pk vip's servers is protected by industry-standard 256-bit SSL encryption. Whether you're logging in, making a deposit via GCash or BDO, or updating your profile, your information travels through a fully encrypted connection at every step.
pk vip does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate and improve the pk vip platform and to comply with our legal obligations.
Every piece of data pk vip collects has a clearly defined purpose — account management, payment processing, fraud prevention, or regulatory compliance. We do not use your data for any purpose beyond what is stated in this Privacy Policy without your explicit consent.
pk vip follows a data minimization principle — we only collect the personal information that is strictly necessary to provide our services, verify your identity, and meet our regulatory requirements under PAGCOR guidelines and Philippine AML laws.
As a pk vip player and a data subject under Philippine law, you have the right to access, correct, delete, and object to the processing of your personal data. pk vip provides clear channels to exercise these rights, and we respond to all valid requests within the timeframes required by law.
pk vip ("we," "us," "our," or "the Company") is an online gaming platform operating under applicable Philippine gaming regulations and accessible at pk-vip.com. pk vip acts as the data controller for all personal information collected through this website and its associated services.
As data controller, pk vip determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
Data Protection Officer: pk vip has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. You may contact our DPO through the contact details provided in Section 12 of this Policy.
This Privacy Policy applies to all personal data collected from registered players, website visitors, and any individual who interacts with pk vip's platform, customer support channels, or promotional activities.
pk vip collects personal data through several channels: directly from you when you register or use our services, automatically through your use of the platform, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect include:
pk vip does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.
pk vip uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth, facial image |
| Processing deposits and withdrawals | Financial data, payment method references |
| Fraud prevention and AML compliance | Transaction data, IP address, device data |
| Providing customer support | Account data, communication records |
| Sending account and transaction notifications | Email address, mobile number |
| Responsible gaming monitoring | Gaming activity, session data, self-exclusion records |
| Platform improvement and analytics | Usage data, technical data (aggregated and anonymized) |
| Regulatory reporting to PAGCOR | Identity data, transaction data as required by law |
| Marketing communications (with consent) | Email address, gaming preferences |
You may opt out of marketing communications at any time by updating your notification preferences in your pk vip account settings or by contacting our support team. Opting out of marketing will not affect your ability to use pk vip's services.
Under the Philippine Data Privacy Act, pk vip processes your personal data on the following legal bases:
Withdrawing Consent: Where pk vip processes your data based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
pk vip does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
pk vip engages trusted third-party service providers to assist in operating the platform. These include payment processors (such as GCash, Maya, and banking partners), identity verification providers, cloud hosting services, and customer support tools. All service providers are contractually bound to process your data only on pk vip's instructions and in accordance with applicable data privacy laws.
pk vip may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and will be documented in accordance with our internal compliance procedures.
In the event of a merger, acquisition, or sale of all or substantially all of pk vip's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
pk vip may share your data with third parties not described above where you have given your explicit prior consent to such sharing. You may withdraw this consent at any time.
pk vip will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit consent. If you receive unsolicited communications claiming to be from pk vip, please report them to our support team immediately.
pk vip uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and improve your overall experience. By continuing to use pk vip after being presented with our cookie notice, you consent to our use of cookies as described in this section.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the pk vip platform, including your ability to stay logged in or access certain game features.
pk vip does not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites.
pk vip retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC / identity documents | Duration of account + 5 years after closure | AMLA compliance |
| Financial transaction records | 10 years from transaction date | AMLA and tax law requirements |
| Gaming activity logs | 5 years from date of activity | PAGCOR licensing obligation |
| Customer support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal compliance |
| Technical / access logs | 12 months from creation | Security and fraud prevention |
Upon expiry of the applicable retention period, pk vip will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
pk vip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security framework includes:
While pk vip takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your pk vip login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pk vip. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12.
You have the right to request a copy of the personal data pk vip holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) working days.
If any personal data pk vip holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your pk vip account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Note that this right is subject to our legal retention obligations under PAGCOR and AMLA requirements.
You have the right to object to the processing of your personal data where pk vip relies on legitimate interests as the legal basis, or where your data is being processed for direct marketing purposes. We will cease processing upon receipt of a valid objection unless we can demonstrate compelling legitimate grounds.
You have the right to receive a copy of the personal data you have provided to pk vip in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
If you believe pk vip has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
pk vip is strictly an adult gaming platform. In accordance with Philippine gaming regulations, access to pk vip is restricted to individuals who are 21 years of age or older. pk vip does not knowingly collect personal data from individuals under the age of 21.
If pk vip becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in an underage account will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe your child has registered on pk vip, please contact our support team immediately at the contact details provided in Section 12. We will investigate and take appropriate action promptly.
pk vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how pk vip protects your personal data.
Your continued use of pk vip following the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with the revised Policy, you should stop using pk vip and may request account closure in accordance with our Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk vip, please contact our Data Protection Officer through the following channels:
pk vip will acknowledge receipt of your request within three (3) business days and will endeavor to resolve all data privacy inquiries within fifteen (15) working days. Complex requests may require additional time, in which case we will notify you of the expected resolution timeline.
For complaints that cannot be resolved directly with pk vip, you may contact the National Privacy Commission of the Philippines at their official website or through their public assistance channels. pk vip fully cooperates with NPC investigations and inquiries.
Your Privacy and Your Wellbeing Matter to pk vip
pk vip is strictly for players aged 21 years and above. We use your data responsibly — including to monitor for signs of problem gambling and to enforce responsible gaming limits you set for yourself. For more information on the tools available to help you play safely, visit our Responsible Gaming page. For questions about your data, review our Terms & Conditions.
Your data is protected, your identity is secure, and your privacy is our priority. Join Filipino players across Manila, Cebu, Davao, and beyond — and experience gaming the pk vip way. 21+ only.